We made two visits to this dealership The environment was relaxed and friendly at all times.We worked with 4 employees when purchasing our new Mazda CX5 , General Manager Sonny Sosniak, Sales Manager Tim Nilsen, Finance Manager Damon Shorterage and Sales Consultant Rusty Wilson aka "the Car Doctor.During our first visit we met Rusty Wilson and Tim Nilsen. Both were friendly and informative and we felt no pressure. As a matter of fact Rusty used Consumer Reports.org to show me the attributes of the Mazda CX5 compared to other CUV' in the same class. A tool I later used to negotiate with several dealers and in fact I believe it helped me to reach a very satisfactory deal with this dealer.My second visit was several weeks later. Something that sets this dealer apart from many others (we visited 20+ dealers in 3 weeks) was that they let you take the vehicle by your self and encouraged me to take as long as I wanted to test it. I took it on a 30 mile trip and was able to test many of the features that make this a high rated vehicle.Rusty was involved in the process from start to finish. We finally parted ways at 11:15 PM he did a very good job of explaining the ins and outs of the car and his openness and low pressure demeanor helped greatly throughout the process. Sonny spent about 45 minutes with me while Rusty was wrapping up another sale we talked about a myriad of different subjects including that he had served in the Air Force(Thanks for your service Sonny!) . He was so down to earth it was 2/3 of the way thru the conversation before I realized he was the General Manager. I conveyed to him I was leaning towards a competitor's vehicle and told him the plus and minus for both vehicles. Damon handled the finance and explanation of warranty portion of the sale. he did a very good job even though it was late at night. I was really impressed with the interactive touch screen display on his desk. If you ever go in there check it out! I ultimately decided to purchase this vehicle for several reasons; 1. I got a great deal-0% financing, a great price and a very fair price for my trade in.2. The environment was relaxed and friendly at all times with no pressure.3. The Dealers for the competing vehicle indicated they didn't have to deal because their product was in short supply. 3. Rusty's diligent efforts throughout the sale process he was really great at thoroughly guiding us thru the process of explaining how to operate the MANY features of this vehicle at 11 PM at night.4. Finally Sonny really closed the deal he told me most deals are closed without him getting involved. He said what would happen if the deal made it to him and when it got to him he came was upfront and honest but made a fair offer that I accepted. Sonny mentioned that the dealership has several Customer appreciation days per year something many dealers don' do. We look forward to participating.Great dealership nice experience.
2014 Mazda3 Dare the Impossible
Why Choose Germain Mazda?
Let’s face it, shopping for a new or used vehicle in Columbus, OH has gotten pretty stale lately with the same old stuffy atmospheres and cheesy sales pitches, hasn’t it? All of us here at Germain Mazda think you deserve a better car shopping experience because it’s not 1992 anymore and times have changed. If you are ready for a modern, fun and relaxing way to shop for your new car, SUV, crossover or van in Columbus, OH we think it’s time you visit our beautiful facility here at Germain Mazda. We are conveniently located at 4330 Morse Rd, Columbus, OH 43230 and offer today’s top amenities when it comes to the car shopping experience.
To get started today, be sure to browse around on our website where we offer a number of great features that allow you to start finding the vehicle of your dreams right in the comfort of your own home or on your smartphone. Browse our New and Used Vehicle Inventory online, schedule a service appointment and so much more. If you at any time have any questions for us feel free to Contact Us Online or give us a call at (855) 336-3782 today.